VIRTUAL ROUNDTABLE

Understanding Customer Expectation in a digital first world

18th March 2021 | 3:00 PM GMT | United Kingdom

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Understanding Customer Expectation in a digital first world

We are finally beginning to understand the long-term benefits of a CX driven strategy and the true value of customer-led business intelligence. Demand for quality consumer input is on the increase, yet digital fatigue could become the barrier that prevents us from truly understanding our customers.

Part 1) Can a change in mindset help to prevent a breakdown in communication? Could businesses benefit from taking a more strategic approach when reaching out to their customers, driven by clear objectives in order help them achieve their desired outcome?

Part 2) Can technology be used as an antidote to digital fatigue? Can we fight fire with fire? How can we extract the insight we need without placing strain on our customer relationships?

 

 

The Benefits of a Virtual Roundtable

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90 minutes of Engagement

We believe that 90 minutes is the perfect amount of time to engage the whole audience of the Virtual Roundtable and get to know what challenges are being faced and how they are adapting to combat them

Global Network

Connect with 1000's of industry leader in multiple sectors from across the globe. Or be as specific as your business requires. Our network is incredibly diverse & vast

Digital Leadership

Generate business leads without leaving the office. Our Virtual Platform puts you in control allowing you to share, present and engage with your audiance. Become the Digital Leader

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About Feefo

Feefo is powered by a dedicated team of specialists; inventors, smart creatives and business experts that believe we’re part of something pretty special.
We value our integrity, so there’s no hard sell or ulterior motive. We simply want to use our expertise to help businesses of all sizes to build trusted relationships with their customers, provide better experiences and achieve success.

There are real people behind the technology, and we’re with you every step of the way.

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What is a Virtual Roundtable?

A Virtual Roundtable is a thought-leading discussion between senior corporate leaders using video conferencing technology. Offering a digital alternative to physical business events and roundtable dinners, Virtual Roundtables help professionals to identify actionable solutions to their key challenges without the need to leave their home or office.

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