14th May 2020: 15:00 - 16:00

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how coronavirus will change the expectations of your customers and how to adjust your Sales & Marketing techniques to take account of this


In a time where businesses are unsure about their future, ensuring a positive customer journey is more imperative than ever before.

Companies are pouring more resources than ever before into building a strong customer experience, and many expect to soon compete on experience more than price or quality. 

The truth is there are a lot of ways to care for and interact with customers, and although the sales game has changed somewhat in recent years the buying part of the equation, the global economic landscape has meant many organisations have had to reevaluate their go-to-market strategy.

This Virtual Roundtable will debate the role of both sales and marketing leaders in the effort to create, develop, and maintain customer loyalty in these challenging times, and will also discuss the evolving relationship between the two.

Our SMART X Virtual Roundtable Guests

Andy Brent


Andy Brent

Independent Consultant

Simon Rider


Simon Rider

Global Sales Enablement Director, JLL

Meher Mumtaz


Meher Mumtaz

Global Brand Strategy Director, Western Union

Amit Sharma


Amit Sharma

Global Head of Marketing, Tata Communications

Sam Fay


Samantha Fay

SVP, Global Brand Strategy, Guinness World Records

The Benefits of a Virtual Roundtable


90 minutes of Engagement

We believe that 90 minutes is the perfect amount of time to engage the whole audience of the Virtual Roundtable and get to know what challenges are being faced and how they are adapting to combat them.

Global Network

Connect with 1000's of industry leader in multiple sectors from across the globe. Or be as specific as your business requires.

Our network is incredibly diverse & vast.

Digital Leadership

Generate business leads without leaving the office. Our Virtual Platform puts you in control allowing you to share, present and engage with your audience.

Become the Digital Leader.

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About Smart X

Smart X is an immersive business experience for high-level executives from the industries of marketing and sales and revenue technologies. 

It's a full day of thought-leadership workshops, strategic meetings and networking sessions. Attendees build business relationships, gain knowledge and solve their latest business challenges. 

Smart X - What are Virtual Roundtables?

What is a Virtual Roundtable?

A Virtual Roundtable is a thought-leading discussion between senior corporate leaders using video conferencing technology. Offering a digital alternative to physical business events and roundtable dinners, Virtual Roundtables help professionals to identify actionable solutions to their key challenges without the need to leave their home or office.

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