3 businessmen and businesswomen team meeting to plan strategies JPG

Revolutionising Customer Journeys with Intelligent Automation – blending digital and human capabilities to provide a step change in customer service

According to McKinsey, “Banks with the highest degree of reported customer satisfaction see deposits grow 84% faster than at banks with the lowest satisfaction ratings”.  In today’s competitive landscape we know customer onboarding and offboarding serves as foundational step in a customer’s journey and sets the tone for the entire consumer relationship. Yet, achieving a flawless experience for each customer can be labour-intensive and fraught with errors and delays due to fragmented, outdated systems and processes.

Apply to Attend

Virtual Roundtable Discussion Points

Approved Question Icon White SVG

Accelerating customer loyalty; offering a more streamlined onboarding/offboarding process with a focus on personalised experiences.

Approved Question Icon White SVG

How leveraging automation technology can improve client communication and increase cross-selling opportunities for your business.

Approved Question Icon White SVG

How to manage fragmented technical infrastructure in a cost-effective way which works for your strategic framework?

Moderator

Kuldip Sandu

Independent CXO Consultant with over 3 decades within IT at FTSE 1000 Companies

African student having online videocall meeting conference JPG

Reasons to Attend a Virtual Roundtable

We facilitate discussions between like-minded business professionals to support new learnings, solve challenges and share ideas.
Chemical Icon White SVG

Learn & Solve

Broaden your knowledge by learning from industry experts and take ideas and solutions back to the office.

Chat Icon White SVG

Connect & Build

Grow your professional network of similar-level executives with a wide range of backgrounds and skills.

Learning Icon White SVG

Share & Inform

Position yourself as a thought leader, present your work and experience and also receive feedback on your ideas.

Glad african businessman talking on cellphone at office JPG

Trusted by the world's biggest organisations...

Zscaler Logo SVG
Sophos Logo SVG
Standard Chartered Logo SVG
TATA Communications Logo SVG
Synopsys Logo SVG
Trend Micro Logo SVG
Vodafone Logo SVG
Treasure Data Logo SVG
ON24 Logo Color SVG
ARM Logo Grey SVG
Coco-Cola Logo Red SVG
Nestle Logo Grey SVG

Meet our Partner, SSC

SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 20,000 financial services and healthcare companies, with over 25,000 employees and operations in more than 40 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world.

Apply to Attend...

Enter your details & we'll be in touch as soon as possible.

Message Icon Faded SVG
Generic Contact Form